Baxfood Caribbean is a professional takeaway service, and we never do anything that harms your personal data. This page further detail what information we collect and what we do about it. The policy further describes the processing of your personal data in order to be used by Baxfood Caribbean ( “we”, “us” or “our”). This also applies to any personal information we collected even when you visit our takeaway or interact with us.
For applicable data protection law (including the General Data Protection Regulation 2016/679(the "GDR"), we are a 'data controller.'
What Information Do We Collect?
When you take our service, we collect information that includes, phone number, email address, and any other additional information as provided by you. We also collect other secondary information that includes
- Conversation records over the phone, email, or social media
- Information on events, surveys, competition, and when buying or redeeming vouchers
The system allows us to automatically collect information from Google Analytics (web browser type and version, operating system, IP address, browsing settings, the date and time of your visit and any links for an email newsletter or social media post)
How Do We Use Personal Data?
Depending upon how you use our service, we take your personal data for the following purpose.
As per the contract when communicating with you or offering the service.
For smooth operation of the business that includes management, marketing, and improvement of the service. We use data in the legal claims as per the concern of our company, partners, group, regulatory and investigative purposes.
To ensure, compliance with applicable laws and legal processes but not limited to use in connection with legal claims, regulatory tax, compliance, investigative purpose.
Subject to the following, we send products and services through email as per your interest. We send it only if you give us consent. If you change your mind, you have the option to opt out anytime by unsubscribing the link.
Who Will Your Data Be Shared with And Where?
We share your data with the third party in the following circumstances.
- The suppliers and service providers for payment, reservation, communication
- Professional and legal advisers
- Our team engaged in investigating fraud protection
- Government department or law enforcement officials if required for purpose mandated by law
- In case we sell any business assets, purchase or seek assets in connection with the purchase
Our servers are kept in the UK. But your data may be processed in countries outside Europe. We also have suppliers who are based in the USA as well as India.
What Are The Cookies That Will Be Used on The Website?
Similar to any other website, your data is automatically collected through a cookie or in any other form. This only helps us deliver a high-quality experience when customers browse our service. Perhaps, we utilize cookies to
- Analyze the flow of information
- Check promotional effectiveness
- Promote trust and safety
- Customize the service and content
- We run different types of cookies
These cookies allow us to identify the users and help them access the website smoothly, you may disable the cookies, yet you may not access certain services.
These cookies allow us to monitor site performance. Perhaps, Performance cookies allow us to offer a high-quality experience by customizing the service and also identifying any issue as per the demand.
These cookies allow us to capture the customer’s selections and preferences and extend enhanced features.
Social Media Cookies:
These cookies are not under our control; however, cookies share what users have been doing on the website on social media such as Facebook and Instagram.
This is a web analytics service provided by Google. We use analytics to monitor the visitors of our website and compile a report in order to improve our web services.
How Long Will You Hold My Data?
We use your personal data only for a specific purpose and time. This may be in the form of any marketing procedure and may last up to 24 months. We will contact you to check if you still want to hear from us. We keep a record of your email address in case you have not unsubscribed from our service.
We anonymize (delete personal data), but we record invoicing tax, and warranty purposes. We also keep a record of correspondence relating to queries and complaints as long as necessary.
What Rights Do You Have About Personal Information?
Here are the things that you are entitled to ask us:
- Copy of your personal data
- Correction of personal data
- Port of personal information
- Erase the personal data
- Restrict the processing of data
You have the right to object to some processing that is based on our legitimate interest. Likewise, you are also entitled to withdraw consent, in case you do not want it to be processed by us. If you have unresolved concerns, you can seek the UK Information Commission Office.
The team Baxfood Caribbean is happy to respond to any issue faced by our customers. We offer the best possible way to solve such problems in the shortest time. If you have any queries, you may contact us at firstname.lastname@example.org